One amongst the biggest challenges consumers face while shopping online is the unavailability of an agent who can handle their queries. When you shop online, you just get to see a virtual representation or the image of the product. So, you naturally have questions about its operation as well as efficiency; you need someone to answer queries diligently. This is the reason why a lot of E-commerce businesses are coming up with live chat support. A popup is created on any part of the website pages that can be accessed via a cursor; when you click on this popup, automatically generated message surfaces that confirm the availability of a live agent who will assist you. Following are a few of the major advantages of the live chat support rendered by enterprises in the E-commerce domain:
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AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
September 2018
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